Clasp

All prices in this shop are shown without tax/VAT and shipping cost. Depending on your country you maybe have to pay VAT or import taxes. Please inform yourself about import taxes before placing an order.

We want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return your item(s) under the following conditions:

• Return Period

  • You may return items within 14 days of delivery.

  • Returned items must be in their original condition, unused, and in the original packaging.

• Return Procedure

  • Please contact us at [your email/phone] before returning any item.

  • Once approved, send the item to [your return address].

  • Please include your order number and contact details in the package.

• Refunds

  • After we receive and inspect the returned item, we will issue a refund to your original payment method within [X] business days.

  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

• Exclusions

  • Custom-made or personalized items cannot be returned unless they are defective or damaged.

  • Items returned in a used or damaged condition may not be eligible for a full refund.

• Exchanges

  • If you wish to exchange an item, please return the original item and place a new order.

Each Clasp is made to order. All 3D printed parts are only ordered after the customer placed an order! It takes 1 weeks to produce the 3D printed parts. Assembling needs one day. And shipping can take up to 3 weeks (depending on the destination).